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INFORMATION

Reservation terms

From your stay request to confirmation by the hotel.

Check-in and check-out

Check-in is from 14:00 on the day of arrival; check-out is by 12:00 on the day of departure. All times are local time in Türkiye. Early check-in and late check-out are subject to availability and hotel approval. Any additional charge will be communicated to the guest before proceeding.

01

Rates and availability

Selecting a room on this website creates a stay request. Rates, availability, guest capacity, board basis and included services are specified in the hotel’s written offer. Selecting a room or preparing a message alone does not create a confirmed booking.

02

Payment and confirmation

Before a bank transfer, obtain written confirmation of the rate and availability. Verify the beneficiary, IBAN, amount, currency and payment reference through the hotel’s official contact channel. The hotel verifies payment and confirms the reservation. This website does not collect card details.

03

Changes, cancellation and refunds

Changes, cancellation, no-show and refund conditions depend on your dates and offer. Request the applicable conditions and deadlines in writing before payment. Send changes or cancellation requests directly to the hotel with your reservation details and obtain a written response. Your statutory rights are unaffected.

04

Arrival and special requests

Confirm children’s ages, bed arrangements and accessibility needs when booking. Special requests depend on availability and written confirmation by the hotel.

Bank and payment details

Obtain written confirmation of the rate and availability from the hotel before paying.

Bank
DenizBank
Account holder
BGM Gayrimenkul Yatırım İnşaat Tur. İth. İhr. Limited Şirketi
SWIFT / BIC
DENITRIS

Pay into the account matching your reservation currency. Include the guest’s full name and the reservation number supplied by the hotel in the payment reference. If you do not have a reservation number yet, contact the hotel first.

For international transfers, use the SWIFT / BIC code together with the relevant IBAN.

Contact